Terms & Conditions — tbaje Platform Rules of Use

1. Introduction & Acceptance

These Terms & Conditions ("Terms") govern the relationship between tbaje ("we", "us", "the platform") and any individual ("you", "the player", "the user") who accesses, registers on, or uses the tbaje website at https://tbaje.bio and all associated services, including sports betting, live casino, slots, arcade games, and any promotional features offered thereon.

By completing the account registration process, clicking any "I agree" or equivalent confirmation, or by simply using the platform after these Terms have been published, you acknowledge that you have read and understood these Terms and agree to be legally bound by them. These Terms apply alongside any additional rules, game-specific rules, bonus terms, and privacy policies published on the platform, all of which are incorporated by reference.

tbaje reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following the publication of any revised version constitutes acceptance of the revised Terms. It is your responsibility to check this page regularly for updates.

2. Eligibility Requirements

To register and maintain an active account on tbaje, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age. tbaje operates an adults-only platform and strictly prohibits access by minors. Registration by any person under 21 years of age is a violation of these Terms.
• You must be a natural person (not a corporation, partnership, or automated entity) acting on your own behalf and not as an agent for any third party.
• You must not be a current employee, director, officer, contractor, or close family member of a tbaje employee, in a role that may create a conflict of interest with the platform's operations.
• You must provide accurate, complete, and up-to-date registration information, including your real full name, date of birth, mobile phone number, and any additional details requested during KYC verification.
• You must not have a previously closed or suspended tbaje account that was terminated due to a breach of these Terms.
• Online gambling must not be prohibited under any applicable law governing your place of residence or access. It is your sole responsibility to ensure that your use of tbaje complies with any local laws that apply to you.

3. Account Registration & Verification

3.1 Single Account Policy

Each individual is permitted to hold exactly one (1) active tbaje account. The creation of multiple accounts by the same individual — whether using different email addresses, phone numbers, payment methods, or devices — is strictly prohibited. Where duplicate accounts are identified, tbaje will close all but the earliest-registered account, void any bonuses received across the duplicate accounts, and may forfeit balances held in the duplicate accounts.

3.2 Accuracy of Registration Information

You are required to provide truthful and accurate information during registration. This includes your legal name as it appears on your government-issued identity document, your actual date of birth, and a valid Bangladeshi mobile number that you own and control. Providing false information is a material breach of these Terms and will result in immediate account termination.

3.3 Know Your Customer (KYC) Verification

tbaje operates a KYC verification process in line with responsible gaming and platform integrity standards. You may be required to submit one or more of the following documents: National Identity Card (NID), passport, driving licence, utility bill or bank statement (for address verification), or a selfie photograph. tbaje will process submitted documents promptly. Until verification is complete, deposit limits and withdrawal access may be restricted.

3.4 Account Approval

tbaje reserves the right to refuse any account application or to close an existing account at its sole discretion, without being required to state a reason. Account approval is not guaranteed and does not constitute an entitlement to any specific service, bonus, or feature.

4. Account Security & Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any one-time verification codes (OTPs) sent to your registered mobile number. You must not share your login credentials with any third party under any circumstances.

All activity that occurs under your account login — including bets placed, deposits made, and withdrawals requested — is considered to have been authorised by you. tbaje accepts no liability for losses resulting from unauthorised account access where the breach was caused by your failure to keep credentials secure.

If you believe your account has been accessed without your authorisation, you must notify tbaje support immediately at [email protected]. tbaje will investigate and may temporarily suspend the account pending the outcome of that investigation.

You must not allow any other individual to use your tbaje account. Account sharing constitutes a breach of these Terms and may result in account suspension. All accounts are strictly personal and non-transferable.

5. Deposits, Withdrawals & Payment Methods

5.1 Supported Payment Methods

tbaje supports deposits and withdrawals via the following Bangladeshi payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are processed exclusively in Bangladeshi Taka (৳). tbaje does not accept deposits in foreign currencies.

5.2 Deposit Conditions

The minimum deposit per transaction is ৳100. Deposits made via bKash and Nagad are typically credited to your tbaje account within seconds of successful payment confirmation. Bank transfer deposits may take up to one (1) business day to reflect in your account balance. tbaje does not impose a fee on deposits; however, your payment provider may apply their own transaction charges, which are your responsibility.

All deposits must originate from a payment account that is registered in your own name. tbaje does not accept third-party deposits. Where a deposit is found to have originated from an account not belonging to the registered tbaje account holder, the deposit will be reversed and the account suspended pending investigation.

5.3 Withdrawal Conditions

The minimum withdrawal per transaction is ৳500. Withdrawal requests are processed during Bangladesh Standard Time (BST, UTC+6) business hours. Mobile wallet withdrawals (bKash, Nagad, Rocket) are typically completed within the same business day. Bank transfer withdrawals may take between one (1) and three (3) business days depending on the receiving institution's clearing schedule.

Withdrawals will only be processed to the same payment method used for the corresponding deposit, where technically possible, as an anti-money laundering control. tbaje reserves the right to request additional identity verification documentation before processing any withdrawal request, regardless of account standing.

Bonus funds and winnings derived from bonus funds are subject to wagering requirements as described in Section 6 before they become eligible for withdrawal. Real-money deposits that have not yet been wagered may be withdrawn at any time, subject to standard identity verification.

5.4 Currency

All tbaje account balances, betting markets, game credits, winning payouts, and transaction records are denominated exclusively in Bangladeshi Taka (৳). There is no currency conversion applied at any stage of the deposit or withdrawal process.

6. Bonuses, Promotions & Wagering Requirements

From time to time, tbaje offers promotional bonuses including deposit match bonuses, free bets, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, Pohela Boishakh, and ICC tournaments. The following general rules apply to all promotions unless explicitly stated otherwise in the specific promotion terms:

• Each promotion is available once per player, per household, per device, and per payment method unless the promotion explicitly states otherwise.
• Bonus funds are credited to a separate bonus balance and must satisfy the stated wagering requirement before being converted to withdrawable cash.
• Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount, as stated per promotion) must be wagered using real-money bets before a withdrawal of bonus-derived funds is permitted.
• Bets placed on certain games or markets may contribute at reduced rates toward wagering requirements, as specified in the individual promotion terms.
• tbaje reserves the right to void bonus awards and associated winnings where a player is found to have exploited promotional terms through abuse, collusion, or in bad faith.
• Promotions may be withdrawn or modified by tbaje at any time without prior notice. Modifications will not affect bonuses already credited to a player's account at the time of the change.

7. Betting Rules & Game Conduct

7.1 Acceptance of Bets

tbaje reserves the right to refuse, limit, or void any bet at its sole discretion. Bets are accepted subject to availability of markets and applicable limits. The maximum stake and maximum payout per bet or per event are subject to limits that may vary by sport, market, game type, and player account tier.

7.2 Void and Cancelled Bets

A bet may be declared void and the stake returned to the player's account in the following circumstances: the event is cancelled or postponed beyond the stated settlement timeframe; a manifest error occurred in the publication of odds (including pricing errors due to technical fault); or a player placed a bet after an event's outcome was already determined (late bet).

7.3 Live Betting

In-play betting markets are offered on selected cricket fixtures, football matches, and other live events. Odds in live betting markets update in real time. tbaje accepts no responsibility for delays in odds transmission caused by internet latency on the player's side. Bets placed at incorrect odds due to network delays on the platform's side may be voided at tbaje's discretion.

7.4 Casino & Slot Games

Casino and slot game outcomes are determined by certified random number generators (RNGs) maintained by third-party game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. tbaje does not modify game logic or RNG configurations. In the event of a technical malfunction during a game round, the round will be voided and the stake returned. Winnings generated during a proven malfunction are not valid and will not be paid.

7.5 Disconnection Policy

If your internet connection is interrupted during a live casino game round or active bet, the round or bet will be settled according to the game provider's standard disconnection rules. Where the game state can be recovered upon reconnection, the round will resume from the last confirmed game state. tbaje accepts no liability for losses arising from player-side connectivity issues.

8. Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited on the tbaje platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Fraud and misrepresentation — including providing false identity documents, using stolen payment credentials, or impersonating another person.
• Money laundering — using the tbaje platform to deposit, transfer, or withdraw funds derived from unlawful activity.
• Collusion — coordinating with other players to gain an unfair advantage in poker, live casino games, or any other multiplayer context.
• Bonus abuse — creating multiple accounts, using third-party payment methods, or otherwise exploiting promotional offers in bad faith.
• Use of automated software — employing bots, scripts, macros, or any automated system to place bets, interact with casino games, or perform any platform activity that would otherwise require human input.
• Exploitation of software errors — knowingly exploiting a software bug, pricing error, or technical malfunction to gain an unfair financial advantage. Any winnings generated through known exploitation will be voided.
• Chargebacks — initiating a payment dispute or chargeback with your bank or mobile wallet provider without first attempting to resolve the matter with tbaje support. Fraudulent chargebacks will result in permanent account closure.

9. Dormant Accounts

An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. tbaje will make reasonable attempts to notify you by sending a message to your registered mobile number before applying any dormancy policy.

A dormant account administration fee of ৳200 per month may be deducted from the account balance after the initial twelve-month inactivity period, provided a positive balance exists. Once the account balance reaches zero, no further fee is charged and the account may be closed.

You may reactivate a dormant account at any time by logging in, completing any required identity re-verification, and contacting support to request reinstatement. No fee is charged for reactivation. Any balance remaining at the time of reactivation (after applicable dormancy deductions) will be restored in full.

10. Responsible Gaming

tbaje is committed to promoting responsible gambling practices. We provide a suite of player-controlled tools designed to help you maintain healthy boundaries with your gaming activity. These tools are available at all times from within your account settings and include:

• Deposit limits — set daily, weekly, or monthly caps on the total amount you can deposit.
• Session time limits — receive automatic notifications or be logged out after a set session duration.
• Cooling-off periods — temporarily suspend your account for a defined period (24 hours, 7 days, or 30 days) during which you cannot log in or place bets.
• Self-exclusion — permanently or indefinitely close your account. Self-exclusion is acted upon immediately and cannot be reversed during the selected exclusion period.

If you believe your gambling is becoming harmful, please contact tbaje support immediately at [email protected]. For additional help, national and international gambling support organisations may be able to assist. tbaje strongly encourages any player who is concerned about their gambling behaviour to seek independent professional advice.

Refer to our dedicated Responsible Gaming page for full details on all available tools and guidance resources.

11. Intellectual Property

All content on the tbaje platform — including but not limited to the website design, graphics, logos, trademarks, text, software code, game interfaces, and promotional materials — is the intellectual property of tbaje or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes in accordance with these Terms.

You may not copy, reproduce, republish, upload, post, transmit, distribute, or otherwise exploit any part of the tbaje platform or its content for commercial purposes without prior written consent from tbaje. Unauthorised use of tbaje intellectual property will be pursued under applicable law.

12. Limitation of Liability & Disclaimers

To the fullest extent permitted by applicable law, tbaje excludes all liability for:

• Any loss of profit, loss of data, loss of opportunity, or any indirect or consequential loss arising from your use of the platform.
• Interruptions, errors, or downtime affecting the platform, whether caused by scheduled maintenance, technical failure, third-party provider issues, or circumstances beyond tbaje's reasonable control.
• The conduct or content of third-party game providers whose games are hosted or linked through the tbaje platform.
• Any reliance you place on information published on the tbaje platform, including odds, statistics, match information, or promotional content.

tbaje's total liability to you in respect of any single claim or series of related claims shall not exceed the value of the net deposits you have made to your tbaje account in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits tbaje's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by gross negligence — to the extent such exclusion or limitation is prohibited by law.

13. Privacy & Data Handling

tbaje collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at Privacy Policy. By registering on tbaje, you consent to the collection and processing of your personal data as described in the Privacy Policy.

tbaje will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for marketing purposes without your explicit consent. Data may be shared with payment processors, identity verification providers, and regulatory or law enforcement bodies as required by law or to fulfil our contractual obligations to you.

14. Amendments to These Terms

tbaje may amend these Terms at any time. When material changes are made, tbaje will notify registered players by sending a message to their registered mobile number and/or by displaying a prominent notice on the platform for a minimum of seven (7) days before the revised Terms take effect.

If you do not agree to any revised Terms, you must cease using the platform and contact support to close your account. Continued use of the platform after the effective date of any revision constitutes acceptance of the updated Terms.

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws applicable in Bangladesh. Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the tbaje platform shall first be submitted to tbaje's internal dispute resolution process by contacting [email protected] in writing, providing full details of the nature of the dispute and the remedy sought.

tbaje will acknowledge all formal dispute submissions within five (5) business days and aim to provide a final resolution within thirty (30) calendar days. Where a dispute cannot be resolved through the internal process, both parties agree to attempt resolution through a mutually agreed mediator before pursuing any formal legal proceedings.

16. Contact Information

If you have any questions about these Terms & Conditions, wish to submit a formal dispute, or need to request account actions such as self-exclusion or deposit limit adjustments, please contact the tbaje support team using the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Response Hours: Bangladesh Standard Time (BST, UTC+6), Monday to Sunday, 9:00 AM – 11:00 PM
• Responsible Gaming Requests: Self-exclusion and account restriction requests are treated as priority and will be acted upon within one (1) hour of receipt during support hours.

For general platform enquiries, product information, and FAQs, please visit the FAQ page.